People, access, and being told
Your account
Your name, email address and password; your timezone and clock; your address for tasks by email; text messages; where you are signed in; and leaving a team.
Everything that is yours rather than the team's lives on one page: Profile, under your name at the top right.
Your name and email address
Name and email holds your first and last name, both required, and the address you sign in with. The name is what people see on your tasks, notes and hours.
Changing your email asks for your password first, so a computer left signed in cannot move your account to someone else's inbox. It then sends a confirmation link to the new address, and sjTasks opens again once you click it, so type the address carefully and change it from somewhere you can read that inbox. We also email your old address to say it changed, so a change you did not make never goes unnoticed. If codes are your second step at sign-in, they go to the new address from then on.
Your password
Password asks for your current one first, then the new one twice: at least twelve characters, and a password manager makes a long one easy. We email you to say it changed. Five password checks a minute is the limit, so a stranger holding your signed-in browser cannot guess their way through it. Forgotten it instead? That is Signing in.
Your timezone and clock
Dates and times decides what "today", "overdue" and "this week" mean for you everywhere in the product, and it is worth having right. Pick your zone and every date in sjTasks follows you: due dates, notes, history, the emails we send. Leave it blank and you read dates in your team's timezone. The same panel has a 12-hour or 24-hour clock choice, for whether a time shows as 3:14pm or 15:14.
The team's own timezone, and the day its week starts on, are an admin's to set under Team Settings; see People, roles, and who sees what.
Your address for tasks
Your address for tasks is a private email address that turns a message into a task from you. What it makes, and how to point it at a project, is on Replying by email.
Text messages
Texts are optional. To get them, add your cell number when you sign up or here, under Text messages, and tick the box beside it; we take a number only with the box ticked. The box says exactly what we text: sign-in codes, system notifications and updates. We text US and Canadian numbers only.
To stop, choose Stop all texts on the same panel, or reply STOP to any text. If your sign-in codes came by text, they come by email from then on, and we email you to say so.
Your second step at sign-in
Sign-in codes shows how you sign in today, and Change how you sign in opens the page where you choose between a code by email, a code by text, or an authenticator app. The whole of it is on Signing in and two-step sign-in.
Where you are signed in
Where you are signed in lists the browsers and devices with an open session on your account, with where and when. Sign out of other sessions asks for your password and closes every one but this.
Leaving a team
To leave a team, open your Profile and go to Leave a team. It lists every team you are on; press Leave next to one and confirm. The page says what happens before it does it: your access ends straight away, you are taken off your open tasks there, you need a fresh invitation to come back, and your work stays on the record with your name on it. The person who started a team cannot leave it; their row says so instead of offering Leave. Belong to other teams and you simply land on one of them; leave your last one and you land on the page for joining or starting a team.
An admin taking you off a team is a different thing, described under When someone leaves.
There is no delete
Accounts are not deleted, on purpose: your work is part of your team's record. Leave the teams you no longer need, and the account sits there doing nothing. If you ever want your personal details erased entirely, ask us through the contact form and we will do it; your work stays, attributed simply to "Former member".